Testimonials

St John's Winchester have a dedicated, approachable, and helpful team who always go the extra mile to do whatever needs to be done for the welfare of their residents. I could not ask for a better place for mum to live. She is happy, feels supported and is allowed to be as independent as she can be. I am very grateful to the team for the time they take to inform me of changes to mum’s support and care, and they involve mum and I in every decision. A massive thank you to the whole team.

Daughter of current resident

Mum is turning 88 years old next month and has lived at St John’s for over 20 years. Her care has massively increased over the last two years and the support has felt seamless. Mum knows and trusts the care team as they go above and beyond to make sure she's comfortable and happy. My sister and I visit mum regularly, and it's comforting to know that she's kept active, clean, and well fed. The care team are in touch with us when mum needs anything, we rely on their experience and advice, and this is very reassuring for us. Mum loves looking out of her window onto Abbey Gardens, it's a constant source of stimulation and enjoyment. The apartments are well appointed and in an amazing location. The social activities and interest groups are so vital for mum, it's lovely looking at her diary! St John's has a fantastic community of residents and staff, the care is outstanding as the staff ensure mum's health and wellbeing is central to everything they do.

Daughter of current resident

Beccy (Registered Welfare Manager) and Helen’s (Deputy Manager) profoundly effective professionalism and specialist skills would be hard to match by anyone. Time and time again, they demonstrated extraordinary sensitivity and discretion when supporting and managing the most difficult of situations. They show highly honed communication skills and understanding. We knew that we could rely on them completely and trust their actions and their decision-making. They enable those around them, and it is clear that they are extremely effective managers and team leaders. They offer and do so much more than their job requires of them. Their dedication to those in their care, and to the families of these vulnerable elderly people is truly remarkable. Everything they do is done with quiet and gentle respectfulness. They have a deep understanding of what professional care and effective communication is. They are both quite remarkable. People of their calibre are rare.

Son and daughter-in-law of late resident

If you're looking for a prime example of how seniors should be cared for, St John’s sets the standard. The exceptional care and support provided to residents is truly remarkable. It has been a privilege and delight for us to witness the amazing environment at St John's through my mother's experience as a resident for the past 12 years. We have seen her transform from a self-sufficient 80-something-year-old to a contented 95-year-old who now relies on the caring and professional welfare team for support. As a family, we are reassured that the welfare team ensures medication is given on time, assists with bathing, and ensures meals are enjoyed, all delivered with kindness and joy. We firmly believe that their care and support have been vital in helping mum through her health challenges. We deeply thank the welfare team and St John's for their role in mum's life and ours. Honestly, we can't imagine where we would be without them.

Daughter of current resident